When will I receive the access code?
You’ll receive your access code on the day your booking starts at 5:00 AM, once your payment is successfully processed.
Until your access codes are issued, you won’t be able to enter the Storebox location or access your storage cabin. If the payment fails on the start date, we’ll notify you by email. You can then retry the payment easily in your user account—and as soon as it goes through, we’ll send your access codes.
